You can also bookmark the Port page: If you do not have a log in, please create one. The portal is our preferred method to submit a ticket. If you are on the HYPACK webpage you can go to Customer – Technical Support and it will automatically direct you to the portal. To contact us please send an email to This email will be spread amongst the department and entered automatically into a system that tracks the issues our customers are having.
If you have a time sensitive issue, something that you need answered immediately, please call us. This is usually the fastest way to request support.
To call for support the number is (860) 635-1500. Below are the ways to contact the Technical Support Department at HYPACK Phone
If you have questions regarding this please contact the office at (860) 635-1500. If your Maintenance Plan has expired you will be directed to the appropriate department to renew the Maintenance Plan. Technical Support is restricted to customers that are currently on the Maintenance Plan.
